Medical

What You Need to Know

If you are covered by UC SHIP, you will need a referral from The Ashe Center or Counseling and Psychological Services (CAPS) to get care anywhere else — except for emergency room care, urgent care clinic visits, pediatric care, obstetrics services, gynecological care, and LiveHealth Online virtual visits.

If needed, The Ashe Center will provide a referral for services it can’t provide.

What You Pay for Care

    You’ll pay nothing for preventive care at The Ashe Center, and low copays for other services and procedures. If needed, The Ashe Center will provide a referral for services it can’t provide.

    Except for preventive care, you will pay a deductible for services you receive outside The Ashe Center or the UC network of doctors and facilities, unless otherwise noted. After you meet the deductible, the plan will pay a portion of the cost. What you pay for medical costs counts toward your combined medical and pharmacy annual out-of-pocket limit. Once your costs reach that limit, UC SHIP will pay 100% of your medical and pharmacy costs for the remainder of the year.

    If you receive any care from an out-of-network provider, you will be responsible for your coinsurance plus any amount above the maximum allowable charges. You’ll always pay more when you receive care from providers who are not part of the UC SHIP or Anthem Blue Cross Prudent Buyer PPO networks.

    Based on where you receive care, here’s what you can expect to pay for typical health care services.

    Note: Office visit copays do not include what you’ll pay for other services, such as lab work and X-rays. For coverage details, including expenses and services the plan does not cover, see the UCLA Benefit Booklet [PDF].

    You Need a Referral for Care Outside The Ashe Center and CAPS

    If you are covered by UC SHIP, you will need a referral from The Ashe Center or CAPS to get care anywhere else — except for emergency room care, urgent care clinic visits, pediatric care, obstetrics services, gynecological care, and LiveHealth Online virtual visits.

    Inside The Ashe Center

    You Pay
    Benefit-Year Deductible
    $0
    Annual Limits on Your Out-of-Pocket Costs (Costs accumulate together with UC Family and Anthem provider costs.)
    Individual: $4,500
    Family: $9,000
    Office Visits (primary care)
    $01
    Routine Physicals/Adult Student Preventive Care
    $0
    Office Visits (mental health and substance use disorders)
    $0 at CAPS (the campus counseling center)
    Psychiatric Care
    $0 at CAPS
    Urgent Care
    N/A
    Emergency Care
    N/A
    Inpatient Hospital Care
    N/A
    Lab Tests (e.g., bloodwork)
    10% coinsurance
    X-rays
    $5 copayment
    Pediatric Dental and Vision Care (up to age 19)
    N/A
    1. You’ll pay additional charges for other services, such as lab work. For details, review the UCLA Benefit Booklet [PDF].

    For more information about services offered at The Ashe Center, visit The Ashe Center website.

    UC Family Providers

    UC Family providers include The Ashe Center; Ronald Reagan UCLA Medical Center; Santa Monica Medical Center; UCLA Counseling and Psychological Services; and any other UC medical centers and their affiliated facilities and professional providers. Refer to the SHC chart above for specific SHC charges.

    Benefit-Year Deductible
    Annual Limits on Your Out-of-Pocket Costs (Costs accumulate together with The Ashe Center and Anthem provider costs.)
    Office Visits (primary care)
    Office Visits (specialty care)
    Routine Physicals/Adult Student Preventive Care
    Psychiatric Care with CAPS Referral
    Urgent Care
    Emergency Care (non-admission)
    Inpatient Hospital Care
    Lab Tests (e.g., bloodwork)
    X-rays
    Pediatric Dental and Vision Care (up to age 19)
    You Pay
    $0
    Individual: $4,500
    Family: $9,000
    $10 copay1
    $15 copay1
    $0
    $0
    $25 copay
    $175 copay; copay waived if you are admitted
    10% coinsurance
    10% coinsurance, deductible waived
    10% coinsurance, deductible waived
    N/A
    1. You’ll pay additional charges for other services, such as lab work. For details, review the UCLA Benefit Booklet [PDF].
    Anthem Blue Cross Providers
    Benefit-Year Deductible
    Annual Limits on Your Out-of-Pocket Costs (Costs accumulate together with The Ashe Center and UC Family provider costs.)
    Office Visits (primary care)
    Office Visits (specialty care)
    Routine Physicals/Adult Student Preventive Care
    LiveHealth Online (medical care, mental health and substance use disorders)
    Behavioral Health Office Visits
    Psychiatric Care With CAPS Referral
    Urgent Care
    Emergency Care (non-admission)
    Inpatient Hospital Care
    Lab Tests (e.g., bloodwork)
    X-rays
    Pediatric Dental Checkup (up to age 19)
    Pediatric Basic and Major Dental Services (up to age 19)
    Pediatric Vision Exam, Frame (formulary), Standard Lenses/Contact Lenses (up to age 19)
    You Pay
    Individual: $300
    Family: $600
    Individual: $4,500
    Family: $9,000
    $25 copay,1 deductible waived
    $40 copay,1 deductible waived
    $0, deductible waived
    $0, deductible waived
    $0 copay, deductible waived
    $0 copay, deductible waived
    $25 copay, deductible waived
    $175, deductible waived
    20% coinsurance after $250 copay2
    20% coinsurance
    20% coinsurance
    $0
    50% coinsurance
    $0
    1. You’ll pay additional charges for other services, such as lab work. For details, review the UCLA Benefit Booklet [PDF].
    2. An additional 25% penalty is assessed for services and supplies provided by an out-of-network hospital. For details, review the UCLA Benefit Booklet [PDF].
    Out-of-Network Providers

    As a reminder, you must first meet your annual deductible before the plan begins to share costs with you.

    Benefit-Year Deductible
    Annual Limits on Your Out-of-Pocket Costs
    Office Visits (primary and specialty care)
    Routine Physicals/Adult Student Preventive Care
    Behavioral Health Office Visits
    Psychiatric Care With CAPS Referral
    Urgent Care
    Emergency Care
    Inpatient Hospital Care
    Lab Tests (e.g., bloodwork)
    X-rays
    Pediatric Dental Checkup (up to age 19)
    Pediatric Basic and Major Dental Services (up to age 19)
    Pediatric Vision Exam, Frame (formulary), Standard Lenses/Contact Lenses (up to age 19)
    You Pay
    Individual: $700
    Family: $1,500
    Individual: $9,000
    Family: $18,000
    40% coinsurance
    Not covered
    40% coinsurance
    40% coinsurance
    40% coinsurance
    $175 copay, deductible waived
    40% coinsurance after $500 copay
    40% coinsurance
    40% coinsurance
    $0
    50% coinsurance
    100% after $30 exam allowance, $45 frame allowance, and $25 lens allowance

    We Cover Your Transition

    UC SHIP covers gender-affirming care.

    Finding Care Outside The Ashe Center

    To find an Anthem network provider, visit the Anthem website and follow the steps below:

    1. Select Find Care at the top of the page.
    2. Select Guests unless you’re already registered with Anthem.
    3. Scroll down to What type of care are you searching for? and select Medical.
    4. Scroll down to What state do you want to search with? and select California.
    5. Scroll down to What type of plan do you want to search with? and select Medical (Student Health).
    6. Scroll down to Select a plan/network. In the drop-down menu, choose UCSHIP, and then click Continue.
    7. On the following page, insert your city (e.g., Riverside, CA).
    8. Scroll down to Search by Care Provider.
    9. To find a Primary Care doctor, select Primary Care.
    10. This will generate a list of Physicians & Medical Professionals. Select from those tagged Family Practice or Internal Medicine. These are the providers you can visit after you have received a referral from the SHC. You will need to contact the provider to confirm whether they are taking new patients.

    Virtual Care Through LiveHealth Online

    For convenient, nonemergency care wherever you are, have a virtual visit with a doctor via your smartphone, tablet or computer through LiveHealth Online.

    Contacts

    Anthem Blue Cross Network

    Member Services
    (866) 940-8306

    The Arthur Ashe Student Health & Wellness Center (The Ashe Center)

    Your first stop for care on campus
    The Ashe Center: (310) 825-4073
    For the Insurance Office, select Option 4
    Counseling and Psychological Services (CAPS) (24/7 access to a counselor): (310) 825-0768
    The Ashe Center website
    221 Westwood Plaza (Bruin Plaza)