Mental Health

What You Need to Know

Your UC SHIP coverage includes both inpatient and outpatient care for mental health and substance use. As with some other services, for your care to be covered by UC SHIP, you need a referral to see a provider outside the Student Health Center, except for LiveHealth Online.

Covered Services and Resources

Within the UC SHIP network, you have access to mental health and substance use services through your campus Student Health Center, LiveHealth Online, and the Anthem Blue Cross Network.

For details about inpatient and outpatient mental health and substance use services covered by UC SHIP, review the UC Santa Cruz Benefit Booklet [PDF].

24/7 Support on Campus

The Student Health Center (SHC) offers even more support for your emotional well-being.

LiveHealth Online

When you’re overwhelmed by stress, depression, anxiety, lack of focus, or other issues, you can see a therapist virtually, wherever you are, through LiveHealth Online. Your session will last 45 minutes, and you can set up a return visit with the same or a different provider if you want to.

Take the following steps to schedule a visit:

  1. Sign up or log in to LiveHealth Online.
  2. On the top navigation bar, choose Therapy.
  3. Select your therapist and schedule a visit.

You’ll pay nothing to see a therapist via LiveHealth Online. For more information, see the LiveHealth Online flyer

Anthem Blue Cross Network

You’ll generally pay less for inpatient and outpatient care when you visit network providers. See what you pay for office visits.

Out-of-Network Providers

Typically, you’ll pay more for out-of-network care. See what you’ll pay for office visits.

Contacts

Student Health Center (SHC)

Your first stop for care on campus
Main number: (831) 459-2211
Appointments: (831) 459-2500
Counseling and Psychological Services (CAPS): (831) 459-2628
SHC website
SHC email
1156 High Street (across from Colleges 9 and 10)

LiveHealth Online

Urgent virtual medical and mental health care
LiveHealth Online website
LiveHealth Online Mental Health website

Anthem Blue Cross Network

Member Services
(866) 940-8306